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Cross-Cultural Communication

advanced

Cross-Cultural Communication

with emiliewalker

5. Advanced

Avoid uncertainty by being aware of the differences in communication across cultures.

CROSS-CULTURAL COMMUNICATION

A dialogue or any kind of interaction (both verbal and non-verbal) between people of different nationalities.

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Do you work at an international company?

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Do you have an example of when working with someone of a different culture was hard? What happened?

WHY IS IT IMPORTANT

Multicultural Environment Global Remote Working Companies Diversity & Inclusion Success

1. COMMUNICATING

Low Context (Explicit) vs. High Context (Implicit)

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Are you from a low or high-context country for communication?

2. EVALUATING

Direct Negative Feedback vs. Indirect Negative Feedback

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What kind of negative feedback does your culture give?

3. PERSUADING

Concept-first vs. Application-first

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Do people from your country tend to be more concept-first or application-first when persuading others?

4. LEADING

Egalitarian vs. Hierarchical

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Are you from an egalitarian or hierarchical society when speaking about leadership?

5. DECIDING

Consensual vs. Top Down

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How are decisions made in your culture?

6. TRUSTING

Task-based vs. Relationship-based

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Are you from a task-based or relationship-based society?

7. DISAGREEING

Confrontational vs. Avoids Confrontation

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When disagreeing, is your society more confrontational or avoiding confrontation?

SCHEDULING

Linear time vs. Flexible time

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Are you from a linear (fixed) or flexible society?

RECAP

Communicating: explicit vs. implicit Evaluating: direct negative feedback vs. indirect negative feedback Persuading: deductive vs. inductive Leading: egalitarian vs. hierarchical Deciding: consensual vs. top down Trusting: task vs. relationship Disagreeing: confrontational vs. avoid confrontation Scheduling: structured vs. flexible

Book Recommendation

Professor at INSEAD in Paris, a leading international management school

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Is there a certain culture you don't understand, but are curious about?

HOMEWORK

Go research a culture that is very different from your own. What can you learn about the 8 scales from the Culture Map?

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Full Video Duration: 38 minutes
Aired: over 2 years ago

CROSS-CULTURAL COMMUNICATION

WHY IS IT IMPORTANT

1. COMMUNICATING

2. EVALUATING

3. PERSUADING

4. LEADING

5. DECIDING

6. TRUSTING

7. DISAGREEING

SCHEDULING

RECAP

Book Recommendation

HOMEWORK

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